Question 1

How often should I clean my security cameras?

Accepted Answer

When you notice smudges, reflections, or distortions in your video recordings, it’s time for a cleaning.  Typical professional maintenance plans include cleaning cameras at least once or twice per year.

Question 2

Do you recommend a specific type of extension pole?

Accepted Answer

CameraWand was designed to be used with any threaded extension pole.  These poles come in many lengths and can be found in most maintenance departments, hardware stores, and online.  They are used for window cleaning, painting, lightbulb changing etc.  If your cameras are low enough, you can even use a broom handle.

Question 3

What length extension pole will I need?

Accepted Answer

It depends on how high your cameras are off of the ground.  If you can measure this it would be best.  If your cameras are mounted on the first floor of a building a broom handle or 12-16 ft pole should work, 2nd floor 16-24ft, and 3rd floor 24-30ft.

Question 4

Who else uses CameraWand?

Accepted Answer

CameraWand is used in some of the most demanding surveillance operations in America.  CameraWand will be found at casinos, hotels, hospitals, universities, banks, restaurants, distribution centers, airports, schools, and various other industrial and retail locations throughout the country.  It is also used by many security providers as part of their preventative maintenance programs.

Question 5

What makes CameraWand’s cleaning spray different from normal cleaners?

Accepted Answer

Normal cleaners should never be used on surveillance cameras.  Their harsh chemicals like ammonia can easily damage the soft optical plastics used in domes and lenses. CameraWand’s proprietary cleaning spray is formulated specifically to clean security cameras without harm.  It is non-toxic, ammonia-free, alcohol-free, static-free, environmentally safe, and made in America.

Question 6

Is the CameraWand cleaning kit safe for all types of surveillance cameras?

Accepted Answer

CameraWand surveillance & security camera cleaning kits were designed and tested so they won’t scratch, streak, pit, haze, discolor, or harm the lens, domes, tints, or IR coatings of any surveillance camera.  Its design eliminates the need of renting a lift or climbing ladders.  Saving you time, money, and the liability of an accident.

Question 7

Where are CameraWand cleaning kits made?

Accepted Answer

CameraWand’s surveillance & security camera cleaning kits are proudly made in the USA.

Question 8

What makes CameraWand the best security camera cleaning kit around?

Accepted Answer

CameraWand is unlike other security camera cleaning tools. CameraWand’s patent pending design allows it to flex around the dome of any security camera.

Question 9

Where can I buy CameraWand security camera cleaning kits?

Accepted Answer

Buy the kits here

Return Policy

Need to return something?